ERC Debt Collection Complaint

ERC Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Iowa

CFPB Complaint Number - I had an account with - for phone service. Coverage was terrible, as I travel around the country as a delivery driver. So, we discontinued our service with - and went to another cell phone company. My spouse was making monthly payments towards the debt. When we purchased a home a blemish was reported on our credit report of an outstanding balance owed to -. The spouse paid this amount and a little over a year later another collection agency tried to collect a higher amount owed to - from us. I have a letter from the - collection agency stating the amount was collected, but they had failed to forward this information to - during a phone call with them. I have attempted to get copies of all statements from - for a time period from - - through present date while on the phone with a representative. That has failed. I am mailing a letter to Customer Relations requesting the statements on - -, -.