Ditech Financial LLC Mortgage department,
VA mortgage Trouble during payment process South Carolina
Our mortgage is with Ditech and includes an impound account. We received a Cancellation Notice from - - stating that payment had not been received. I contacted - around -/-/- and they informed me they had changed underwriters for our policy and they would promptly generate a new bill to send to Ditech. Ditech sent me another letter -/-/- stating payment not paid. Again I called - and they said the billing had been sent. Ditech has a balance of $1900.00 in our impound account ; they owe - $1200.00. They should be communicating with each other, not me. I am obligated to pay into an Escrow/impound account for the first five years of this account of which I have no control.
Ditech Financial LLC customer in South Carolina
Dec 17, 2018
* Source: CFPB Complaint Database
Ditech Financial LLC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.ditech.com/ |
| Phone | 800-700-9212 |
| https://www.ditech.com/contact-us/home-loan-specia | |
| Address | 1100 Virginia Drive Suite 100A Fort Washington PA 19034 |
| Ditech Financial LLC | |
| Ditech Financial LLC |
Loading similar complaints
|
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |