Wells Fargo & Company Mortgage Complaint

Home equity loan or line of credit Loan servicing, payments, escrow account

Wells Fargo & Company Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Florida

I submitted a complaint regarding our HELOC loan with Wells Fargo on -/-/2017 ( Complaint number - ) and the issue is still outstanding. We received a letter from Wells Fargo on -/-/2017 stating that their goal was to respond by -, but that it would take them until -/-/2017 to " complete their work ''. Today is -/-/2017 and we have not heard from Wells Fargo again regarding this issue. I want to make the CFPB aware that Wells Fargo is not keeping up with their finalization of this issue. I 'm attaching the letter that we received from Wells Fargo stating that they would complete their work by -/-/2017. Thank you

Wells Fargo & Company customer in Florida
Apr 09, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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