Synchrony Financial Credit Card Complaint

Credit line increase/decrease

Synchrony Financial Credit card department,

Credit line increase/decrease Florida

In -/-/2015 I purchased my very first home. I incurred high balances on several of my accounts as a result of renovations and making the house our home. I also sustained a small injury and a small medical debt while renovating. Needless to say these things caused my credit score to drop. I 've been paying everything down as best I can ever since and have never been late on a payment. But every time I make a substantial payment towards my Synchrony accounts they lower my credit limit to just above what the new balance is.

So far I have - accounts that they 've done this to. One of which has dropped from a $4500.00 limit down to $1700.00. They are the only creditor that I have that insists on doing this kind of shady business. I am not being treated as a customer, I am being treated as a number or better yet, a risk. I have filed a complaint with the - and am waiting for Synchrony to contact me in regards to this issue.

Synchrony Financial customer in Florida
Apr 07, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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