Citibank Credit Card Complaint

Identity theft / Fraud / Embezzlement

Citibank Credit card department,

Identity theft / Fraud / Embezzlement Georgia

On -/-/2016 I was notified by - and my fico of a change on my - credit report. I see that The home depot and a charge credit account in the amount of - with a balance of -. I called Home Depot to inform them that this account wasnt mines and to remove my name. I was told by their customer service rep name - that Home Depot was not allow to remove me from this account ending in # -. They also could tell me who use my information.

Citibank customer in Georgia
Mar 31, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/2017051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankIdentity theft / Fraud / Embezzlement0.3%43.7%34.2%10.8%2.3%7.7%1.0%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageIdentity theft / Fraud / Embezzlement0.9%57.7%17.4%13.6%2.6%6.8%0.7%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
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