Synchrony Financial Credit Card Complaint

Rewards

Synchrony Financial Credit card department,

Rewards California

- Mastercard does not honor their promotions giving bonus points for purchases during the promo period. I signed up for a - points promo during -/-/-/-/-. I made $38.00 of purchases in that period. I only received - points in my -/-/- statement. I should have received - ( $ - ) points. I have informed them but they have ignored my complaint. I signed up for a - points promo during -/-/--/-/-. I made $38.00 of purchases in that period. I only received - bonus points in my -/-/- statement. I should have received - ( $ - ) bonus points. I have informed them but they have ignored my complaint. I signed up for a - points in the shopping category promo during -/-/--/-/-. I made $50.00 of purchases in the shopping category in that period. I only received - bonus points in my -/-/- statement. I should have received - ( $ - ) points. I have informed them but they have ignored my complaint.

Synchrony Financial customer in California
Mar 28, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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