360 Mortgage Mortgage department,
VA mortgage Loan servicing, payments, escrow account Mississippi
360 Mortgage has made several billing errors regarding my loan -. The mortgage company is reporting various amounts due in the past 5 months. The company has violated the Fair Billing Act and Fair Credit Reporting Act. The company has added default cost of $100.00. My loan was on a repayment plan from - through -/-/2015. The representative 's - and - stated it was due to the company having to send someone to my house to verify residence. I asked the representative 's to submit me proof or remove the charge from my statement and they stated they could not. The company has continued to call several times a day and harass me to about paying the amount. The company has sent me a statement that my payment amount will be increasing by $43.00 due to " escrow shortage ''. I just increased my deductible for my insurance and - refunded 360 Mortgage Company $240.00 3 days ago and lowered my premium. The representative - stated my insurance premium increased and that was the reason for the increase payment. This is a deceptive business practice to get monies from me.
360 Mortgage customer in Mississippi
Mar 28, 2017
* Source: CFPB Complaint Database
360 Mortgage response to complaint:
Closed with explanation
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