Phoenix Financial Services LLC Credit Reporting Complaint

Incorrect information on credit report account terms

Phoenix Financial Services LLC Credit reporting department,

Incorrect information on credit report Account terms Arkansas

I have disputed this account with the Credit Bureaus as well as Phoenix Financial. I disputed this account with Phoenix Financial on 2 occasions and on each occasion, they were unable to provide me a summary of all account activities, payments made, copies of charge slips, invoices, copies of documents sent to me regarding my account and any papers that bear my original signature that reflect that I agreed to pay what they say I owe. See attached letter I sent them as recent as -/-/- of this year responding again to their letters. How is it that they sent me a letter dated -/-/- and -/-/-, and both were the second notice? I have never heard of this company nor have I ever did business with them. I have never signed any contracts nor had any obligation to them. This item is not 100 % accurate ( Collection accounts have no terms, so why are they reporting a term of 1 month if I never signed any contract or agreement with them, nor is it verifiable ; therefore, this items should be deleted from my report immediately.

Phoenix Financial Services LLC customer in Arkansas
Mar 28, 2017

* Source: CFPB Complaint Database

Phoenix Financial Services LLC response to complaint:
Closed with explanation

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