Freedom Mortgage Mortgage Complaint

Freedom Mortgage Mortgage department,

FHA mortgage Application, originator, mortgage broker California

I started a refi with - & they had Freedom Mortgage as the banker, I had a credit score of - 6 months ago, with Freedom Mortgage and - telling me for the last 4 months that they were closing and not to pay debt, made my credit score go down. I want to know how a Bank like Freedom Mortgage can lag and cause my score to go down, Also I would like to know how a mortgage Broker - can lag a refi for 6 months, I was having my home taxes impounded and now they are refusing the loan. I must of signed at least - redisclosures with Freedom. I will make up my late payments but I want to know if this place can be sued for damages that they have caused. How can they do this on a FHA Loan to make it drag on?