Specialized Loan Servicing LLC Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Specialized Loan Servicing LLC Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Alabama

I received a notice from SLS regarding its intention to foreclose on my home located at - in - GA. Included in the package was an application for alternatives to foreclosure which I completed and submitted. I then received a notice indicating that the property would be sold at auction on -/-/2016. I was told that I did not qualify for a modification because I had - done during the past five years but would be considered for other programs. Meanwhile, I kept receiving requests for additional information to be part of my application. I submitted the requested documents and more requests kept coming in. I submitted the documents and was told that the sale would proceed as scheduled.


property. Earlier this year, I received a - for debt forgiven in the amount of about $130000.00. I could not understand the document and called SLS to obtain an explanation. It was at that point that I learned that it was a short sale and not a foreclosure. I was told to submit my request for an explanation in writing which I did. I then received a letter indicating that I sent the request to the wrong address. I did not physically mail the letter but used an email address that I received from SLS. SLS indicated that they would respond to my request but have not done so to date.

Specialized Loan Servicing LLC customer in Alabama
Mar 22, 2017

* Source: CFPB Complaint Database

Specialized Loan Servicing LLC response to complaint:
Closed with explanation

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