Freedom Mortgage Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

Freedom Mortgage Mortgage department,

FHA mortgage Application, originator, mortgage broker Illinois

I am upset because Freedom Mortgage is refusing to review my new modification packet. Freedom mortgage approve me for a trial offer back on -. I did not take the trial because Freedom mortgage refused to do an appraisal of my property they use a old appraisal in order to modify my loan. Therefore I was fighting the value of my property, because is severely under water and I believe I can be provided a more affordable trial payment based on the current market value. I have paid for my own CMA however Freedom Mortgage refused to take it into consideration. My intentions are to keep my house with an affordable mortgage payment, I want for Freedom Mortgage to start a new review so I can keep my house and become current once again.

Freedom Mortgage customer in Illinois
Mar 21, 2017

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

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