U.S. Bancorp Credit Card Complaint

Identity theft / Fraud / Embezzlement

U.S. Bancorp Credit card department,

Identity theft / Fraud / Embezzlement New York

A card was taken out with US Bank without my knowledge or authorization. I have contacted them on several occassions but they have yet to resolve this matter. I notified them that I am a victim of identity theft and that account is not mine.

U.S. Bancorp customer in New York
Mar 11, 2017

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Consumer disputes how U.S. Bancorp handled their complaint

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How U.S. Bancorp handles Identity theft / Fraud / Embezzlement complaints

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints12/20112/20124/20126/20128/201211/20121/20133/20135/20137/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/20151/20163/20166/20169/201611/20161/20173/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpIdentity theft / Fraud / Embezzlement0.5%63.6%9.6%17.1%2.7%6.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageIdentity theft / Fraud / Embezzlement0.2%13.6%6.8%2.6%0.9%17.4%57.7%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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