Bank of America Credit Card Complaint

Bank of America Credit card department,

Rewards Massachusetts

I opened a Cash Rewards credit card with Bank of America in - in -/-/-. I was told by both the brochure and the onsite staffer that the card offers a $100.00 bonus as long as my spending exceeds $500.00 during the first 90 days. However, even though my total ( as well as individual ) purchases for the first - months exceed $500.00 ( $1000.00, $680.00, and $570.00 respectively ), I have received no bonus up to now. I called - on -/-/- to inquire about the incident, but the customer support failed to provide an adequate explanation, saying only that the incident was too dated and that I should have called earlier. I requested to speak with her manager, but was told her supervisor was unavailable. She promised to take note of my request and call back, but I have received none up now.