Credit reporting company's investigation no notice of investigation status/result
TransUnion Intermediate Holdings, Inc. Credit reporting department,
Credit reporting company's investigation No notice of investigation status/result California
On -/-/- I sent a certified letter to Transunion regarding incorrect personal information and unauthorized hard inquiries showing on my file. I have written and spoken to creditors, on the phone, only to be told that I needed to dispute with the credit bureaus. - - was not able to find an inquiry with my SNN in their system and told me to resolve directly with Transunion. I spoke with - - on-/-/- and they confirmed that I should deal with Transunion directly as I did n't have any account opened with them. This week I received my annual credit report from Transunion with a general letter explaining what was the inquiry. No results of the investigation were provided. I was in contact with Transunion -/-/-, in an attempt to dispute hard inquiries currently showing on my credit file.
in their system and told me to call back to Transunion. The supervisor said that they would not investigate and I had to contact creditors if creditors would not investigate I had to leave it as it was. I asked her to provide everything she said in writing and she refused. I then informed her that I was told by the CFPB that I had a right to dispute inquiries directly with the Credit Bureaus, as well as, obtain documentation used in the investigation. Nothing happened. In the meantime, the discrepancies go unresolved, because the creditors and credit bureaus are not on the same page. I currently have the following inquiries to be disputed : - Date- -/-/- - - - Date- -/-/- - - Date- -/-/- I could not dispute the inquiries, because both the customer service representative and supervisor refused to initiate the investigation. I want all fraudulent and unauthorized information to be deleted from my credit report.
TransUnion Intermediate Holdings, Inc. customer in California
Mar 09, 2017
* Source: CFPB Complaint Database
TransUnion Intermediate Holdings, Inc. response to complaint:
Closed with explanation
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