Tower Loan Consumer Loan Complaint

Installment loan Problems when you are unable to pay

Tower Loan Consumer Loan department,

Installment loan Problems when you are unable to pay Missouri

I have had a loan out with this company for a number of years. Recently i fell behind on my bills. Too many credit cards and loans. I decided to join a debt relief program to help me get out of debt. I sent a letter to this company that the debt relief program told to me to send to them notifing them of a change of contact. The company continued to mail late notices. Someone who works for that company came to my home. I wasen, t there so they left a late notice with my wife. I called and talked to someone working there and asked if they had gotten the change of contact info that i had sent them three months ago. She said yes but they did not work with this debt relief program. I informed them that the debt relief program had them listed on my creditor list and did not inform me that they were exempt. I gave them a phone number for the debt relief program. They continue to call me and the references that i listed on the loan. And said that they will continue to call these numbers until i pay them. I have been in this debt relief program for five months they are negotiating with my creditors and this loan company is on the list.

Tower Loan customer in Missouri
Mar 07, 2017

* Source: CFPB Complaint Database

Tower Loan response to complaint:
Closed with explanation

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