Phoenix Financial Services LLC Debt Collection Complaint

Medical Disclosure verification of debt right to dispute notice not received

Phoenix Financial Services LLC Debt collection department,

Medical Disclosure verification of debt Right to dispute notice not received Missouri

A few months ago I recieved a collection call from someone who said they were with Phoenix Financial Services. I asked who is the creditor and what are they saying I owe. They told me I had a hospital visit back in -/-/2015 to a hospital in -, TN. She still did not give me any specifics behind that. I told the representative, that I had not visited a hospital in -, in -/-/2015. I had a visit earlier in the year but my bill was only $60.00. I asked the representative what was the dispute process and she told me I would have to talk to the original creditor. When I asked again who the creditor was, she told me she could not divulge that information. So immediately I thought this was a scam because I had not received anything in the mail from this company. The next thing I know, I get an alert saying a collection was added to my credit report. So i logged into my monitoring service and there was the Phoenix company again with a collection for $760.00. Still no communications in the mail had been received, i had not received any more phone calls from the company or nothing. Now I have a blemish on my credit with no information and no communication or opportunity to dispute.

Phoenix Financial Services LLC customer in Missouri
Mar 08, 2017

* Source: CFPB Complaint Database

Phoenix Financial Services LLC response to complaint:
Closed with explanation

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