Medical Disclosure verification of debt right to dispute notice not received
Phoenix Financial Services LLC Debt collection department,
Medical Disclosure verification of debt Right to dispute notice not received Missouri
A few months ago I recieved a collection call from someone who said they were with Phoenix Financial Services. I asked who is the creditor and what are they saying I owe. They told me I had a hospital visit back in -/-/2015 to a hospital in -, TN. She still did not give me any specifics behind that. I told the representative, that I had not visited a hospital in -, in -/-/2015. I had a visit earlier in the year but my bill was only $60.00. I asked the representative what was the dispute process and she told me I would have to talk to the original creditor. When I asked again who the creditor was, she told me she could not divulge that information. So immediately I thought this was a scam because I had not received anything in the mail from this company. The next thing I know, I get an alert saying a collection was added to my credit report. So i logged into my monitoring service and there was the Phoenix company again with a collection for $760.00. Still no communications in the mail had been received, i had not received any more phone calls from the company or nothing. Now I have a blemish on my credit with no information and no communication or opportunity to dispute.
Phoenix Financial Services LLC customer in Missouri
Mar 08, 2017
* Source: CFPB Complaint Database
Phoenix Financial Services LLC response to complaint:
Closed with explanation
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