SunTrust Banks, Inc. Mortgage Complaint

SunTrust Banks, Inc. Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Georgia

My daughter paid her mortgage payment to Suntrust ( drive-thru ) on -/-/2017 using a check from my - account. The Amount was $950.00. The check never arrived at -. Today my other bank, - - - - called to inform me that I had a pending overdraft and they had declined a transfer that I made on -/-/2017. After a lot of research I discovered that the Suntrust teller had somehow electronically sent the withdrawal to the wrong bank. The previous month 's payment had been made from the - account. Suntrust has their money so they are only sympathetic and realize they have a training issue. I now have to deposit a - check at -, including the - NSF fee before the end of business today. They say the fee will be reimbursed. I have spend over a half day and will have driven many miles to resolve this Suntrust Mortgage issue. I am angry and believe I should be compensated for their stupid mistake.