U.S. Bancorp Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

U.S. Bancorp Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Florida

I took a mortgage through USBank home mortgage in -/-/2009 for $55000.00 on a home. and participated in the Florida first time home buyers program offered by the state of Florida. I received a $10000.00 down payment assistance through the Government ( 1st time home buyers assistance program ) this is only re-payable to the Government when I sell my home. I just checked my credit report and noticed my balance of $49000.00 I currently have with USBank home mortgage has increased by $10000.00 to $59000.00??? Also, this lowered my credit score, because the balance now owed increased by -. I have contacted and spoken with several USBank representatives, who at first said the issue would be fixed and my credit report would be adjusted accordingly. Now I was told that this money is part of my loan and USBank Is collecting it! I really do n't think this is legal??!! Especially since I am sure that there is no interest on the $10000.00 dollars the Government gave me for the first time home buyers assistance. And why now?? After 9 years of paying my mortgage on time without ever missing a payment or ever being late!!

U.S. Bancorp customer in Florida
Mar 03, 2017

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/201701020304050Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpLoan servicing, payments, escrow account0.3%69.0%12.0%11.6%1.7%5.3%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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