Conventional fixed mortgage Loan servicing, payments, escrow account
SunTrust Banks, Inc. Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Florida
Trying to get a payoff balance to sell my house. It has been over a month. They have wrongfully put my account in collections. My account has never been past due. I am scheduled to close on or before -/-/2017. What should have taken one phone call to get a simple payoff balance, is now approaching two months, and is still unresolved. Please help!!! Thank you for your time.
SunTrust Banks, Inc. customer in Florida
Feb 28, 2017
* Source: CFPB Complaint Database
SunTrust Banks, Inc. response to complaint:
Closed with non-monetary relief
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