Citibank Credit Card Complaint

Citibank Credit card department,

Rewards Illinois

I applied in branch for the Citi - Card. I was informed by the banker that I would be eligible for the " in branch offer '' of - Thank You points and $350.00 annual fee, as opposed to the online offer of - Thank You points and $450.00 annual fee. For this reason, I decided to apply. Upon satisfying the sign up requirements, I noticed that my account was only credited - Thank You points and my annual fee ended up being $450.00 ( similar to the online offer ). Turns out that after a quick google search, that the in-branch offer was only available if you signed up for a checking account as well, however I was not informed this in branch. If I had known that this was the case, I would n't have applied for the card to begin with. I spoke to Citi a few months ago about my complaint, but they were unable to offer a compromise. I am still very upset about this and frankly I feel cheated - I only just found about CFPB and figured that I would document my story here so that others do n't make the same mistake that I did.