U.S. Bancorp Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

U.S. Bancorp Mortgage department,

Other mortgage Loan servicing, payments, escrow account California

I would like to supplement my prior complaint against USBank with additional information. I believe that they have engaged in deceptive and misleading behaviour in regards to loan servicing of my construction loan. 1. their communication that my loan would begin full amortization on -/-/17 would suggest that my full P & I payment would begin in - 2017. However, they wanted PAYMENT of full P & I in - 2017- which means that the amortization began in - -, 2017 - and contrary to their representation. 2. they have sent loan statements LATE and in a misleading fashion. I have attached their mailed notices - please make note the postmark date as well as the amounts. With regard to the postmark dates - they have violated servicing rules by sending notices for payment due on -/-/2017 on -/-/17. also, they have stated incorrect amounts. I just now received a loan statement for double the amount due.

U.S. Bancorp customer in California
Feb 18, 2017

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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