Mortgage Research Center, LLC Mortgage Complaint

Mortgage Research Center, LLC Mortgage department,

FHA mortgage Credit decision / Underwriting Colorado

In - - my mom & I called Veterans United Home loans, and placed with - -, Loan Officer. We were interested in a VA mortgage. We were advised that we could apply as my mother is a - Vet, with me as a dependent - - - - we recd notice from Veterans advising we were prequalified. We were not eligible for VA financing, but on - - - - - advised that he would issue a preapproval letter for FHA financing. On - - - I requestedthe terms of the loan because I was missing out on properties. On - -, - - - advised in writing that he could 'definitely make this work ' and on - - - I requested the specifics of the FHA loan. On - - - I received a phone call from - -, at which time I expected to be advised as to the specifics of the FHA loan that was preapproved by Veterans. It was only on that date and time that - - asked for anything more from me than my paystubs. We requested financing up to $ 300K, and advised that we could put at least a 20


would not accept it. For almost 2 months, we were unreasonably led to believe that we were only waiting fo the preapproval letter to be issued. There were no qualifiers, no ifs, ands or buts, or any other issues that might disqualify us. We were unethically and unprofessionally misled by this loan officer, and in fact were told that Veteran COULD help us and that we WOULD receive our preapproval letter. Veterans should be required to uphold their promise of financing and finalize the mortgage loan that we were preapproved for. There was never any discussion or mention that ANYTHING would stop the financing process. Ou combined income is in line with the loan amount, and my mother 's credit is outstanding. My credit qualifies me for approval for an FHA loan, and Veterans should approve this financing and proceed to closing.