Conventional fixed mortgage Loan servicing, payments, escrow account
U.S. Bancorp Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account California
I have this payment on automatic pay. I never miss a payment. The bank generally changes my mortgage payment due to shortages or overages on the impound account. This is okay. However I never get their notices. They increased my payment - dollars and because that overage was not paid they charged me a - dollar late fee even though I made the - dollar payment on time. There should be a law that banks can not charge more on a late fee than what is owed.
U.S. Bancorp customer in California
Feb 18, 2017
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
[email protected] | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
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