Wells Fargo & Company Credit Card Complaint

Rewards

Wells Fargo & Company Credit card department,

Rewards New York

Accrued credit card reward points in lieu of purchases were forfeited.

Wells Fargo & Company customer in New York
Feb 18, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Company profile

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How Wells Fargo & Company handles Rewards complaints

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints2/20166/20167/20168/20169/201610/201611/20161/20172/20173/20174/201701234567Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyRewards4.0%64.0%16.0%12.0%4.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageRewards0.5%53.6%17.5%19.3%4.2%4.2%0.5%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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