Polaris Home Funding Corp Mortgage Complaint

Conventional fixed mortgage Credit decision / Underwriting

Polaris Home Funding Corp Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting North Carolina

Received a prescreened offer from Polaris Home Funding Corp to refinance my mortgage. It looks like a pretty shady offer but my main issue is that I do n't think they are following the federally required guidelines for pre-screen offers. They should be required to provide more information about opting out of pre-screen offers, including the addresses of the credit bureaus.

Polaris Home Funding Corp customer in North Carolina
Feb 16, 2017

* Source: CFPB Complaint Database

Polaris Home Funding Corp response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3Polaris Home Funding CorpComplaint HistoryComplaints1/20153/20155/20162/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Polaris Home Funding CorpCredit decision / Underwriting75.0%25.0%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit decision / Underwriting2.2%77.1%5.6%6.3%1.2%5.8%1.3%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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