Resources for resolving common issues with Polaris Home Funding Corp products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Polaris Home Funding Corp and work to get a response. After your complaint is forwarded, Polaris Home Funding Corp has 15 days to respond to you and the CFPB. Polaris Home Funding Corp is expected to close all but the most complicated complaints within 60 days.
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Polaris Home Funding Corp Mortgage application, originator, mortgage broker March 23, 2017 - I worked with a loan officer name - @ Polaris home funding group. He was helping me with my first mortgage loan but failed to disclose information to me that was part of the contract, such as dollar amounts. 3 days before closing I was told to sign the contract by his under writer - and that I need to rush it and that the dollar amounts on the contract was n't correct but will be fixed by our closing date which was -/-/-. I asked -, - and - why are we waiting three days and they just stated we have to wait for things to go through and then questioned me if I was getting col... |
Polaris Home Funding Corp Mortgage credit decision / underwriting February 16, 2017 - Received a prescreened offer from Polaris Home Funding Corp to refinance my mortgage. It looks like a pretty shady offer but my main issue is that I do n't think they are following the federally required guidelines for pre-screen offers. They should be required to provide more information about opting out of pre-screen offers, including the addresses of the credit bureaus.... |
Polaris Home Funding Corp Mortgage application, originator, mortgage broker June 11, 2016 - I was searching for a lender to buy a - home for - reasons. One was because I work a lot of 18 hour days and am very tired driving home. The second reason is because my wife and I are separating but not divorcing. I found a home that was less than - miles from my employer. I made an offer that included $3000.00 in earnest money. Despite having enough money in the bank to put down at least - %, good credit, minimal debt, $70000.00 equity in my current home and over $100000.00 in 401k 's, I could n't get pre-approved for a loan because lenders would n't consider my income which... |
Polaris Home Funding Corp Mortgage credit decision / underwriting May 13, 2016 - I received a letter in the mail from Polaris Home Funding Corp. This I learned after I called the number which made the letter seem as if it was sent from my mortgage holder. I called only because the letter indicated I had a mortgage balance significantly higher than I have. The letter includes the name of my mortgage company in large bold faced font, an account number under my mortgage company 's name, and the notation URGENT NOTICE! PLEASE ACT IMMEDIATELY! Again, in HUGE FONT. I called the number ( - ) and left a message. The voice mail greeting on the number gave a name only and did no... |
Polaris Home Funding Corp Mortgage application, originator, mortgage broker December 3, 2015 - I received an urgent notice about my mortgage in an official looking envelop. This was unsolicited and did not indicate that it was a marketing flyer. It refered to 'guideline changes ' and that I was selected for a 'reduction progarm ' which will 'lower my monthly payment significantly. ' This, it turns out was untrue, but assumed they would pay off my fixed rate loan for a variable rate loan, however, the variable rate was n't much better than my fixed rate and did not amount to a 'signficantly lower payment ' compared to my current mortgage. This letter was alarming, deceptive and felt pred... |
Polaris Home Funding Corp Bank account or service account opening, closing, or management November 12, 2015 - I received a letter from Polaris Home Funding Corp as a solicitation for consolidating my credit union mortgage loan and credit card. The letter was deceptive and clearly and attempt by the sender to make it seem as if the credit union had sent the offer. Here are some bullet points : * The envelope did not contain a return address identifying the sender of the letter* The letter was not on letterhead identifying the sender*The letter contained the name of my credit union in large font in the body of the letter but only identified the sender of the letter in small font in the footnote* The hea... |