Citibank Credit Card Complaint

Credit line increase/decrease

Citibank Credit card department,

Credit line increase/decrease California

CBNA did an unauthorized Hard Inquiry on -/-/2017. Their information mailing is - - - -, - -, SD - and their contact number is -. When calling the number, the company stated was CitiGold and the only way to talk to someone was to enter my social security number- and I 'm not doing that. I have no idea what this is and did not authorize/approve ANY company to do a hard inquiry. I did ask for a credit line increase from Citibank on a credit card but nowhere did it say on the request that a hard inquiry would be preformed. Can you please remove this Hard Inquiry? Thank you for your time

Citibank customer in California
Feb 13, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Consumer disputes how Citibank handled their complaint

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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