Experian Credit Reporting Complaint

Experian Credit reporting department,

Incorrect information on credit report Account terms New York

In 2016, I suddenly received noticed that my Experian account had decreased by - points. On my report, I noticed that Experian reported a delinquent payment from - of my - accounts, but neither - nor - had. When I called -, they said that there should be no payments reported as delinquent, since they were reporting all payments as on-time. I then called Experian, and they told me even *they* could n't find any record of a delinquent - payment. And, yet, in my credit report, they continue to list a recent delinquent payment. Experian 's account representative acknowledged the error, and could not find an explanation. I submitted a ticket to Experian 's engineering team, per their recommendation, and have only gotten a response that they 're working on it. Four and a half months have passed, and my Experian score continues to be at least - points lower than my - score and - points lower than my - score. No one - not Experian, not the credit repair agency I contracted to deal with the problem - can seem to figure out what 's going on. And, yet, my credit score continues to suffer because of this mysterious reporting error.