Citibank Credit Card Complaint

Late fee

Citibank Credit card department,

Late fee Louisiana

This is the second time this has happened to me. I received my monthly statement from home depot which has a due date on the - day of the next month. I usually pay at the local store on or before the - of the month, However, i paid by us mail on -/-/2017 for the due date of -/-/2017, total bill of $27.00. On -/-/2017 I received a notice that my account had been assessed a $26.00. late fee plus $1.00. interest. The $27.00 was posted -/-/2017. 10 days from - - to - - - - did better. . interest on what???

Citibank customer in Louisiana
Feb 11, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/20170510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankLate fee0.1%19.8%68.6%1.5%6.8%2.2%1.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLate fee0.0%3.0%2.8%7.6%0.6%52.7%32.9%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
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