Bank of America Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Bank of America Bank account or service department,

Checking account Problems caused by my funds being low Maryland

Bank of America charged me a $12.00 maintenance for when my balance dipped below the minimum requirement of $1500.00 for just one night. The next day I had $1000.00 put into the account to bring up the balance. In addition, my balance has always stayed above the $1500.00 minimum for all the other days of the month. I find it very exploitative that I would be charged the full maintenance fee for having my balance fall below the minimum for just one day as for compared to somebody who was below the minimum for the entire duration of the cycle. One day versus the whole month should not equate to the same amount. I called customer service, spoke to a supervisor and they continued to insist that the $12.00 fee is fair to be charged to my account.

Bank of America customer in Maryland
Feb 09, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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