U.S. Bancorp Credit Card Complaint

Rewards

U.S. Bancorp Credit card department,

Rewards Iowa

I submitted an application for a credit card stating a $200.00 US Bank Rewards Visa Card would be issued after spending $1000.00 in the first 90 days. I spent over $1000.00 in the first 30 days and called in to see how to cash in on the $200.00 reward. I was told by - different employees during - separate phone calls that the card I was issued was not attached to any cash rewards. The picture of the card on the offer and the card that was mailed to me that I used look identical. It 's a US Bank - Visa Business Card. I had a credit of $18.00 from reward % of my spending, I told them to close my account and send me a check for the $18.00.

U.S. Bancorp customer in Iowa
Feb 07, 2017

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints1/20124/20125/20127/20128/201210/201212/20121/20132/20134/20135/20136/20137/20138/201310/201312/20131/20142/20149/201410/201411/201412/20141/20153/20154/20155/20156/20157/20158/201510/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/201701020304050Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpRewards0.6%24.7%15.6%57.1%1.3%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageRewards0.5%53.6%17.5%19.3%4.2%4.2%0.5%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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