Experian Credit Card Complaint

Late fee

Experian Credit card department,

Late fee Utah

I opened an - CC -/-/- to establish Credit and help with my moving of goals into the professional world with costs after getting my - degree in -, with an emphasis on -, and with being - so I could hold true to my vision of this. I had planned on using this - card to acquire equipment, further education and unforeseen expenses, that I may need to establish myself in the - so that I can be - and - and get - with - who could appreciate my unique skill set and understanding. I had DESIGNATED that my - be paid always through automatic payment through my bank account at the initial time I had set up the card ( like I do with ALL my other cards/bills ) I had an excellent credit score rating of over - prior to this, and I always pay my bills etc. Did n't need or use the card until -/-/-, the system seems to have had some kind of glitch, and it did n't auto deduct my first payment that was due off a $2000.00 vehicle repair I had put on the card ... This payment came to me


only calls to my home were made. Once I got the news from home and was out of the fields of - on the West Coast, that I had home messages and mail from - I immediately called them and made a large payment and asked them why it had not auto paid. They had no answer, and I defended that I had set that up that way when I got the card application, and this should not have happened or been an issue, as I had stated set it up this way initially on the - website. I paid them by phone with debit card, still on the road, and when I got back to a PC I went in and redid my auto payment info so that it always does that now, like every single other kind of payment I make for anything, which I always pay, on time. The major problem I have facing me in the long run is that Experian immediately dinged my credit after filing notice, which I did n't receive as I was away from home and this had been my very first payment required to - ( which all of this will hurt me further as - is evolving and as I may need a business loan someday very, soon ) also, Experian/- took away my credit spending limit which I had GREATLY been counting on in order to secure goods and services for my business needs as I am in this pivotal point of - life and emerging as a - with a - in the world.

Experian customer in Utah
Feb 07, 2017

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with explanation

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