Bank of the West Bank Account Or Service Complaint

Checking account Deposits and withdrawals

Bank of the West Bank account or service department,

Checking account Deposits and withdrawals Utah

When I applied for the checking account, I chose the option to fund my checking account by credit card for $500.00. My card was charged, and the bank claims they have not received the money from the credit card company and will not place my $500.00 in my account. The bank will not help me find or return my money. I am really concerned about my money being " lost '' by a bank. Repeated calls have led me nowhere.

Bank of the West customer in Utah
Feb 07, 2017

* Source: CFPB Complaint Database

Bank of the West response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Bank of the WestComplaint HistoryComplaints3/20124/20125/20126/20127/20128/201210/201212/20122/20133/20134/20136/20137/20138/20139/201310/201311/201312/20133/20144/20146/20147/20148/20149/201410/201411/201412/20141/20152/20154/20155/20156/20157/20152/20164/20165/20166/20168/20162/20173/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Bank of the WestDeposits and withdrawals71.0%20.3%2.9%1.4%4.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals3.2%64.9%20.9%4.5%1.8%3.6%1.0%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints