Citibank Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Citibank Bank account or service department,

Checking account Problems caused by my funds being low New York

My complain is with citi bank, my account went overdraft on -/-/2017 for the amount of $120.00. - transactions was present that day. - for $220.00 and the - for $370.00. I rush and did a deposit for $900.00 which bring my account to a positive balance of $770.00. ( I have the record ) by -/-/2017 my account still with the same balance $770.00, no changed on the account, until the next day the -, I checked my account and I was charged for an overdraft fee of $34.00 and the transaction for $370.00 check was return on the -. My concern is, if I have sufficient fund to cover my transaction, meaning my deposit was made on the - ( cash deposit ) why my transaction was not cover. I understand they might charged the $34.00 fee because at the moment when the check went thru it was not enough funds, nevertheless, it was not the case : the fund was more than enough went the check was returned which it was on the -. Please I would like to get attention on this matter is not the first time similar situation like this happen. I also file an internal complain with the company. Reference no. -

Citibank customer in New York
Feb 07, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more