Resources for resolving common issues with American Collections Enterprise, Inc. products and services
You can reduce the number of unwanted calls from American Collections Enterprise, Inc. you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
American Collections Enterprise, Inc. Debt collection cont'd attempts collect debt not owed debt was paid February 6, 2017 - Medical bills have been paid in full not sure what to do... |
American Collections Enterprise, Inc. Debt collection communication tactics used obscene/profane/abusive language February 6, 2017 - I contact American Collections Enterprise , Inc. the same day I received an invoice for a - medical invoice for my daughter. The invoice had an address to mail checks to but no payee information. I had overlooked the invoice and was calling to request to whom I should make the check out. They immediately started giving me the run around even though I was saying that I would pay them in full immediately. They wanted to send me to a web site ( I do n't think they have one ) to find out. The person on the phone got combative when I pointedly asked for the answer to a simple so that I would... |
American Collections Enterprise, Inc. Debt collection communication tactics used obscene/profane/abusive language February 2, 2017 - I called American Collections Enterprise on -/-/17 spoke with - -. Advised him that I wanted to do a settlement offer on this account b.c its an old debt. - - stated that he was unable to take a settlement offer b/c - does n't take settlement payments. I advised him that per my credit report it shows that the account was sold to them. He told me that they are only a - party between me and - and that I would need to contact them directly if I wanted a settlement offer. He was very rude. I asked him why does it show them being the original creditor he told me to ask th... |
American Collections Enterprise, Inc. Debt collection disclosure verification of debt not given enough info to verify debt October 6, 2016 - Without verification or validation, this debt was placed on my credit report.... |
American Collections Enterprise, Inc. Debt collection cont'd attempts collect debt not owed debt was paid June 1, 2016 - An outstanding bill from - - was sent to me in early - - I was under the impression that - had paid it. My employer intervened with - to pay the bill, on my behalf to the - clinic. The collections company is still trying to collect, although the bill was paid. In addition the collections agency hung up on my call, and was not reasonable during the call. ACEI is the debt collections agency ... |
American Collections Enterprise, Inc. Debt collection disclosure verification of debt not given enough info to verify debt May 11, 2016 - I have asked American Collections to validate a collection they are reporting on my credit reports on -/-/16 and they have failed to provide anything that would support the fact that they are attempting to collect interest on a debt without an agreement or contract. Nor have they supplied anything other than a statement on - of the collections. I told them that I would be reporting them to you but they obviously do n't fear you because they failed to delete themselves or answer questions about the debt ( s ) that they are using to damage me financially. Its damaging my credit and it i... |
American Collections Enterprise, Inc. Debt collection disclosure verification of debt not given enough info to verify debt January 23, 2016 - Open - charged me for a debt that is incorrect and would not attempt to resolve and debt collector will not fix. ... |
American Collections Enterprise, Inc. Debt collection improper contact or sharing of info contacted employer after asked not to December 29, 2015 - I never give out my work number as I am not allowed calls at work. I received a call today - -, 2015 from a - at - - stating he needed the last - of my social security number or he needed to verify my address I asked who he was collecting on behalf of as the debts I do have I am working directly with the people I owe and have payment arrangements. He stated he is not allowed to tell me until I give him the last - of my social security or my street address. I said you can send me something in writing but he states they did. I have nothing from ACEI in any form of writing, I... |
American Collections Enterprise, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine November 6, 2015 - A medical debt was erroneously reported to American Collections Enterprise. They have been notified several times that the debt is not valid but they continue to report. The debt originator is -, the originator has contacted them and I have also. They responded once that they had 30 days to remove the item from the report, that was in - and the debt is still being reported. I attempted to contact them again to resolve this issue. - ... |
American Collections Enterprise, Inc. Debt collection communication tactics frequent or repeated calls November 5, 2015 - This organization, American Collections Enterprise Inc., has constantly called my home with a ridiculous recorded message for some who owned this property several years ago, sold the property, and moved away owing considerable debts. ACEI has been calling my unlisted number in an attempt to reach this individual. I do not pick up these recordings to engage with these organizations, and am under no obligation to tell them that I am not the person they are hunting. ... |
American Collections Enterprise, Inc. Debt collection communication tactics frequent or repeated calls October 2, 2015 - They called me, then asked me to give my phone number so they could identify me. I refused, since they called my number they should know what it is. It seemed to be about debt collection, but I have no unpaid or overdue debts. Now I get a call from the same number at least once per day, but no one is on the line when I pick up. THe phone number they are calling from is - ... |
American Collections Enterprise, Inc. Debt collection disclosure verification of debt right to dispute notice not received September 23, 2015 - Received credit report and noticed that an account was turned over to collections. I was shocked and appalled. Do not recognize this account. However I do recognized - -. - were provided in 2013. I never received any notices that bill was past due. I also felt that - was to have filed a claim on my behalf in accordance with - procedures. I checked with - and was informed that they show no records of any claims in the amount of $850.00. A duplicate bill in the amount of $850.00 along with - form was sent to -. - stated that in order to process bill, I must complet... |
American Collections Enterprise, Inc. Debt collection disclosure verification of debt right to dispute notice not received September 23, 2015 - Received credit report and noticed that an account was turned over to collections. I was shocked and appalled. Do not recognize this account. However I do recognized - -. Services were provided in 2013. I never received any notices that bill was past due. I also felt that - was to have filed a claim on my behalf in accordance with - procedures. I checked with MEDICARE and was informed that they show no records of any claims in the amount of $850.00. A duplicate bill in the amount of $850.00 along with - form was sent to -. - stated that in order to process bill, I must... |
American Collections Enterprise, Inc. Debt collection disclosure verification of debt not given enough info to verify debt September 8, 2015 - # 1Original bill was with the -, - - - - dated -/-/- and in the amount of $280.00. The account was referred to collections between - & -. # 2Bill for collection was originally assigned to - - - in the amount of $280.00 # - - -, - I received a notice from - the account was referred to American Collections Enterprises who re-aged the account to the date -/-/-. # 4Due to the age of the debt - original date -/-/- - it had aged '' off of all - Credit Bureau Reports. # 5American Collections enterprises placed the c... |
American Collections Enterprise, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft September 1, 2015 - AMERICAN COLLECTIONS- - - - -, VA - - # - Dear Sir or Madam : I am a victim of identity theft. An identity thief used my personal information without my permission to open an account several account in my name this debt is not mine. I have enclosed proof of my identity and a copy of my Identity Theft Report. In accordance with the Fair Debt Collection Practices Act, I am asking you to stop collection proceedings against me and stop communicating with me about this debt, except as the Fair Credit Reporting Act allows. I also ask that you notify AMERICAN COLLECTION ACC # ... |
American Collections Enterprise, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine August 5, 2015 - I received a service from - -. They did not correctly bill the insurance company. The insurance company and I have contacted them on several occasions to get them to submit the bill correctly. Alternatively, I can submit the bill, but the bill that - - is sending me is for a service that I did not receive at a price that has not been submitted to the insurance agency. To date they have not billed the insurance agency at the proper address. I was telephonically contacted by American Collections - regarding this debt. When they contacted me I advised them that they needed to conta... |
American Collections Enterprise, Inc. Debt collection disclosure verification of debt not given enough info to verify debt July 9, 2015 - On -/-/-, I filed a complaint with the Consumer Financial Protection Bureau - CFPB -, which was subsequently turned over to the Federal Trade Commission-FTC, complaint # -. The complaint was based on the fact that American Collections, called my residence several times and requested my social security number and my address over the phone. I refused to provide the information and in turn requested that they provide me with written debt validation as required by the Fair Debt Collections Practices Act - FDCPA -. After repeated requests to the collection agency to provide writ... |
American Collections Enterprise, Inc. Debt collection cont'd attempts collect debt not owed debt was paid July 5, 2015 - This is a - bill of which I have - for the past 15 years. My insurance pays each year. The code used for this - was incorrect according to my insurance. I informed the lab to change the code - they can also call my primary doctor if they need additional information. I have not heard from them for quite some time, so i thought it was resolved. Last month I got a call from a collection agency. ... |
American Collections Enterprise, Inc. Debt collection disclosure verification of debt right to dispute notice not received June 24, 2015 - I want to file a complaint against this collection agency - American Collections Enterprise Inc - I requested a debt validation because these accounts just appeared on my credit report without any written notice to me or how I can dispute the debt or seek verification after five day of our initial contact, which is a violation of the Fair Debt Collection Practices Act section 809. They also stated to me that they were not the original creditor. Furthermore ; I do not think that I owe these debts. I spoke to - - who was very rude and would not provide me with the information that I ... |
American Collections Enterprise, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine May 22, 2015 - I became a victim of ID theft in - and in - I was informed by the IRS that someone had filed my income tax return using my personal details and when i had my - report pulled because i am trying to purchase my - home. I was subsequently informed that I had a large amount of debts in collection. I requested my free reports and found that I have ( - ) medical entries that do not belong to me. i contacted the ( - ) bureaus and informed them that i wanted to file a dispute ; immediately I contacted the debt holders and informed them that i was a victim of ID theft and I needed the... |
American Collections Enterprise, Inc. Debt collection cont'd attempts collect debt not owed debt was paid April 30, 2015 - We had medical emergency at - - - in -. We paid all the bills in time except a small bill for $97.00 from - - - - which we never received. During this time we also moved so - be the notices were lost in mail. Surprisingly 7 months later we got a collection notice on -/-/- from PAYACEI ( dated - - ) based in - VA. We immediately called - - - to investigate and made payment for this balance on - -. We have also received paid in full statement from - - - yet - claims that we owe this money to them. When I called to explain, the... |
American Collections Enterprise, Inc. Debt collection disclosure verification of debt not given enough info to verify debt April 18, 2015 - I pulled my own credit report on - -, -. American Collection Enterprises , Inc. ( ACEI ) of -, VA is reporting a debt to Equifax from a childcare company that I used in -/-/-. I am aware of the childcare company, and used that company, but was not aware that there was an outstanding balance. During my call, I advised ACEI that I was not aware of the debt and asked if there was something they could provide me regarding the debt. I was told by the ACEI rep that they do n't have to provide me with anything because something was sent to me in -/-/-. Further, their rep stated ... |
American Collections Enterprise, Inc. Debt collection cont'd attempts collect debt not owed debt was paid April 15, 2015 - American Collections Enterprise , Inc. has reported fraudulent information to credit bureaus regarding a alleged debt. This debt has been paid in full to the original creditor yet American Collection Enterprise , Inc. continues to report the debt as unpaid to credit bureaus even though they have acknowledged being informed of the debt having been satisfied prior to their most recent reporting to credit bureaus. I filed complaints with the - and the Consumer Financial Protection Bureau yet as of -/-/2015 they had yet to remove the incorrect information. In their response to the complai... |