Credit Acceptance Corporation Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Credit Acceptance Corporation Consumer Loan department,

Vehicle loan Problems when you are unable to pay Michigan

In - - I went to - - and began a purchase of a - - -. I called Credit Acceptance - Company concerned about the loan and asked if certain things were legal. I even questioned the blue policy of financing a vehicle over the blue book value. The gentleman on the phone said that vehicle was worth the amount that was financed. I financed - for a vehicle that was only worth at best - or - - dollars. After I signed, the contract I found out that the vehicle blue book was below further below for my specific vehicle and that there was a vehicle recall. hazard of rear ended and other issues. The vehicle also was a lemon. I had to have the transmission replaced twice and engine work. The axle broke in the front. Credit Acceptance repossessed my vehicle several times. each time adding excessive fee to recover the vehicle in addition to the cost of the impound and storage fees. I called and tried to alter arrangement by a couple days because of error with my payroll. I would have the money a couple days later. They just came and picked the vehicle up after I had just payed to get it back just a few weeks earlier.I explained to them the vehicle had broken down again and I had to pay for repairs. They received almost - - extra dollars in repossession fees alone in addition to the fact that the vehicle loan amount was too high.

Credit Acceptance Corporation customer in Michigan
Feb 04, 2017

* Source: CFPB Complaint Database

Credit Acceptance Corporation response to complaint:
Closed with explanation

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