SunTrust Banks, Inc. Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

SunTrust Banks, Inc. Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Georgia

I contacted SunTrust Mortgage to advise that they were no longer reporting on my credit report. I was advised that they do not report to the credit bureaus because they did not have a letter of reaffirmation on file and that I would need to reopen my bankruptcy case from -/-/- and sign a letter of reaffirmation. I advised and sent SunTrust proof that they report on my credit report until - as shown on my credit report I pulled in -. I also, sent the recent credit report from - to show they stopped reporting, and a copy of my bankruptcy petition showing that they were aware of my bankruptcy and electronically served through the registered agent at the time - to come to the meeting of the creditors.

SunTrust Banks, Inc. customer in Georgia
Feb 03, 2017

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with explanation

Consumer disputes how SunTrust Banks, Inc. handled their complaint

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