Bank of America Bank Account Or Service Complaint

Bank of America Bank account or service department,

Checking account Problems caused by my funds being low Texas

I am a long time Bank of America customer, starting off with this company with a - checking account many years ago, and am saddened to say how disappointed I am in the practices at this institution. I spoke with Bank of America on -/-/- in regards to transactions made on my account between the dates of -/-/--/-/-. In the course of - days my account incurred - fees of $35.00 each, totaling to a whopping $210.00 worth of bank fees. I was told these fees were incurred due to - separate transactions that were attempted to be paid through my account. Not only am I a victim of these excessive bank overdraft fees, they are also unwarranted. There has been occurrences in the past where I was told that the BOA mobile app does not accurately show your available balance and that you must go to the desktop version of the site in order to view your actual balance. The misrepresentation of account balances is another way to push customers into overdraft, allowing the banks to collect multiple overdraft fees.


this " option ''. With that being said, since I am not currently enrolled in overdraft protection, any attempted transactions are to be paid by the bank. The issue here is that not only were the transactions between the dates stated above returned ( NOT paid/declined by bank ) but a $35.00 return item fee has been charged to my account - times ( - in - - hr prd ). This is insanely ridiculous. I do not wish to end my longtime relationship, however I am a hardworking - year old, that simply can not afford to throw money away on bank fees. If this issue can not be resolved, I will research alternative banking options.