Credit Acceptance Corporation Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Credit Acceptance Corporation Consumer Loan department,

Vehicle loan Managing the loan or lease New York

I sent in a - dollar check for a lump sum payment to be applied to the principal only not the intrest and I wrote this on the check. Now that I am refinancing they told me that I do n't have to make a payment until -/-/- but when I refinance I should not loose the - dollars I put down.

Credit Acceptance Corporation customer in New York
Jan 24, 2017

* Source: CFPB Complaint Database

Credit Acceptance Corporation response to complaint:
Closed with explanation

Consumer disputes how Credit Acceptance Corporation handled their complaint

Created with Highcharts 4.2.3Credit Acceptance CorporationComplaint HistoryComplaints10/201212/20124/20135/20138/20139/201310/201311/201312/20132/20143/20144/20145/20146/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201511/201512/20151/20162/20163/20164/20165/20166/20168/201610/201611/201612/20161/20172/20174/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Credit Acceptance CorporationManaging the loan or lease87.2%6.4%6.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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