Bank of America Credit card department,
Credit line increase/decrease Connecticut
I placed $1200.00 in my Bank of America credit card account. Bank of America reduced my credit limit by $1000.00 and took $1000.00 of the $1200.00 fr from my account. The $1200.00 was an attempt to lower the admittedly high balance and to begin resurrecting my credit. Not only is appropriating the funds unfair but it serves to further unsettle my credit standing. Furthermore, I am in fear that BOA may take money from checking account. I can not even close the account without realizing further credit penalties ( BOA is my longest opened account ). Finally, the credit report used was based upon inaccurate information. However, if it were accurate, lowering the credit limit and then appropriating funds can not be an ethical - even if legal - practice. Please return the $1000.00. I do not care if the credit limit is lowered ( in fact, that would mean smaller monthly payments ). I am employed ( - ) and I receive social security. I work hard to maintain my credit. This action only serves to undermine my financial health and efforts to demonstrate credit worthiness. Please help.
Bank of America customer in Connecticut
Jan 22, 2017
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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