Stellar Recovery Inc. Debt Collection Complaint

Stellar Recovery Inc. Debt collection department,

I do not know Cont'd attempts collect debt not owed Debt is not mine Illinois

My - son has a not so new cell phone. Apparently the person who previously had that cell phone number owes money to someone. Today, a third debt collector called my son 's phone in an attempt to collect the prior person 's debt. We have informed both prior debt collectors that the phone number they were calling is that of a minor. While that may have stopped that debt collector, that had not stopped debt collections directed at my son, who is not the debtor, and who it is illegal for the debt collectors to call. The issue that I think the CFPB needs to address is how to stop this marry-go-round of illegal activity. There does not appear to be any duty of the debt collector to report to the creditor that the phone number associated with the account is bad. Likewise, there is nothing to prevent the creditor from asking a new debt collector from making an improper phone call to a minor to collect a debt the minor does not owe.


number out of their system within two or three days. When I objected, I was connected to a supervisor who agreed to stop them from calling that number immediately. I then asked the supervisor to please send a letter of apology to my son. My thought is that after someone violates a federal law, the least they could do is appologize. The manager said he would say he was sorry on the phone to my son, but he refused to send a letter of applogy. One last thing, we live in -, which requires that debt collectors have a special business license. While this debt collector claims to be located in -, they used a - telephone number to contact my son, and appear to be transacting business in -. The supervisor informed me that his company does not hold the appropriate - business license. As such, It think they should also be reprimanded for doing business in areas they are not licensed to act.