Credit Acceptance Corporation Consumer Loan department,
Vehicle loan Managing the loan or lease North Carolina
I do not think my loan company is properly applying my payments. I have asked multiple customer service reps for a history of my past payments and a breakdown of how my payments have been applied. I am repeatedly told that they have to mail out that information but I have yet to receive it. I think that my total and past due balance is lower than I am being told. They want me to make full monthly payments every 2 weeks and my balance does not seem to move.
Credit Acceptance Corporation customer in North Carolina
Jan 20, 2017
* Source: CFPB Complaint Database
Credit Acceptance Corporation response to complaint:
Closed with explanation
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