The Western Union Company Money Transfers Complaint

The Western Union Company Money transfers department,

International money transfer Other transaction issues Texas

-/-/-@-. My old Western Union account was compromised. I had n't used this account since -/-/-. Someone stole my information and made several money transfers to -, - -. I spoke to - at Western Union and told her I never made these transactions and she told me not to worry about it, it 's just a spoof. I demanded to be transferred to a supervisor. - ( employee number - ) told me my account had indeed been hacked and my information and my son 's information was used. My name, address, social security number, telephone number, my credit card number, my son 's name - - and his old telephone number - -. Per -, - - used a passport to pick up the money and he has a credit card in my name and transferred money. - would n't send me a fraud email because it 's against Western 's Policy. He provided me with a fraud number. I 'm displeased with Western Union for the simple fact they downplayed their hacking issue. - told me only my Western Union account had been hacked and he would suspend the account. Since then, someone has created - accounts and charged services in my name. All my information has been compromised and people are charging items, applying for credit cards, and sending money/transferring money. This is fraud. I did n't authorize the use of my information, my son 's information, or any transactions.