Tower Loan Consumer Loan Complaint

Installment loan Problems when you are unable to pay

Tower Loan Consumer Loan department,

Installment loan Problems when you are unable to pay Louisiana

I have done business with Tower Loan in -, La ( - ) before, last year in fact. However, when I had issues making payments they never gave me a hard time and worked with me. I was never more than a week or two late and thankfully I ended up paying them off early. In - of 2016, I took out another loan and this month following the holidays and an issue that I was settling financially I ended up being 30 days late. When the branch manager called for my payment I told her I was n't able to pay at the moment, that I could make both last month and this month 's payment in two weeks and my account would be caught up. She rudely told me that would not work and they would start a suit and she would come to my home to collect my collateral. I 've never in my life been threatened for a payment of any kind .... can they just show up at my home and file suit after being late 1 payment? My contract mentions arbitration after 'good faith ' can not be met or what not, surely that 's not referring to being being behind 1 payment in two loans you 've had with a company?

Tower Loan customer in Louisiana
Jan 17, 2017

* Source: CFPB Complaint Database

Tower Loan response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Tower LoanProblems when you are unable to paySource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems when you are unable to paySource: Consumer Financial Protection Bureau

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