Synchrony Financial Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

Synchrony Financial Bank account or service department,

Checking account Making/receiving payments, sending money Florida

I woke up to an email from Credit Care that an online payment was made for $500.00. Which i did not authorize and it will make EVERYTHING including my mortgage BOUNCE. I did not authorize the payment on -/-/2017 to CareCredit for $500.00 -/-/2017 - PAYMENT - Date Posted:-/-/2017 $ -. I called the Security Center at Member Benefits at - and spoke with -. She was not concerned with the UNAUTHORIZED charge and I heard a female voice listening and laughing. I asked to have my account closed so that I may go to - - - - as they are professional and take SECURITY seriously. She said that she could NOT do anything to assist me. I am now writing to the Consumer Financial Protection Bureau, the - and The Federal Reserve to report - for not assisting with my SECURITY of my CHECKING ACCOUNT.

Synchrony Financial customer in Florida
Jan 14, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints1/20162/20164/20165/20166/20167/20168/20169/201612/20161/20172/20173/20174/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialMaking/receiving payments, sending money66.7%33.3%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMaking/receiving payments, sending money2.6%67.1%18.3%5.3%1.9%3.8%1.0%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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