Citibank Credit card department,
Macy 's is charging me a $2.00 " Minimum Interest Charge '' fee on a - balance credit card account. They charged me the $2.00 fee on -/-/- and when I notified them in writing, the customer service agent advised I had a - balance. Now the account shows as 30 days past due and they charged another $2.00 fee on -/-/- while the balance was still - except for the $2.00 fee from -/-/-. I do not owe this and do not want this to negatively affect my credit rating.
Citibank customer in Illinois
Jan 11, 2017
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://online.citibank.com/ |
Phone | 800-870-1073 |
Address | 701 E 60th St N Sioux Falls ND 57104 |
Citibank | |
Citibank |
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