Experian Credit Reporting Complaint

Improper use of my credit report report improperly shared by crc

Experian Credit reporting department,

Improper use of my credit report Report improperly shared by CRC Alabama

Insurance and Banking agencies use Experian-generated questions to confirm identity. These questions are incorrect and they 've caused me to be locked out of my car insurance account ( a company I 've been with for 30 years ). I 've now spent -5 hours trying to resolve this but : 1. Experian has a phone tag system that leads to nowhere. 2. I 've tried to get my Credit Report to see if there 's an actual issue, but I 'm unable to. The " system '' informs me to call Experian- - etc, but ... see - above. These companies have far to much power and operate in such a haphazard way. My insurance company said they are receiving MANY calls from customers facing the same dilemma I am.

Experian customer in Alabama
Jan 10, 2017

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with explanation

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