Amex Credit Card Complaint

Amex Credit card department,

Identity theft / Fraud / Embezzlement Maryland

I have a balance of - plus dollars on my account and there should be a - dollar balance currently as all transactions were fraud on the account since -/-/-. I filed multiple claims multiple times but they never got back to me or recredited my account. I do n't even see credits from large fraud charges to merchant named -. There are many more charges of all kinds that I have not received credit for even though I claimed them as fraud and the investigations are now all complete. I should get all my credits valuing to the amount of my current total balance. I can not even see the statements at this point thus I do n't even know what charges American Express is holding my liable for as of now that equals my total current balance. THis has already disrupted my credit report, so I also seek additional compensation for damages caused by them not changing my revolving my balance on time and having this account in bad standing for 6 months or more, for no reason, and I should not have to be responsible for such damage. If I knew AE would have such poor response rate and fix to fraud charges, I would not have signed up for this credit card. I am even a preferred card member where I pay an extra - dollars a year. They should treat me better than this. This is my third complaint against AE now using this CFPB service. They still have not done anything.