Credit Consulting Services, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) False statements or representation attempted to collect wrong amount

Credit Consulting Services, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount California

I rented a - ' unit from an -, CA, storage place to store science education materials for nonprofit classes. The company added an unexplained $140.00 fee when I was moving out. I made it clear I would n't pay it without a good explanation. They provided a list of payments but there was none missed except for an alleged - from a past rate increase 6 months earlier that I pointed out had arrived too late for the required 30 days ahead. They admitted in an email the rate increase was mailed out only 2 days ahead of the required 30 days. It can often take more than 3 days for mail. I documented by video they said this $13.00 was not important but it is not clear if this is relevant. But now they 've reported this unexplained - to a collection agency who claims it contacts all the major credit reference companies. I 'm not sure what to do about this " snake in the grass '' company. A few months after they bought the company about 2 years ago, they emailed me while I was out of state on vacation that my locker had been broken into and emptied, but later when I asked them to review video tapes they admitted it was a mistake.

Credit Consulting Services, Inc. customer in California
Jan 06, 2017

* Source: CFPB Complaint Database

Credit Consulting Services, Inc. response to complaint:
Closed with explanation

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