Bank of America Credit Card Complaint

Unsolicited issuance of credit card

Bank of America Credit card department,

Unsolicited issuance of credit card Texas

I applied for an - - Visa Signature Card with Bank of America. The offer was for - - Miles and a $100.00 statement credit after spending $1000.00 on the card. However, after applying, my account was sent to 'pending '. After calling pending, my account was opening as an - - Visa Platinum Plus account, without informing me. Additionally, even though I applied for a specific offer, the terms were changed without my permission, and an account that I did not want was opened without my permission. The reason given was 'the Signature card requires a $5000.00 credit limit, but you only received a $2000.00 line '. However, I had $31000.00 in available credit with the bank that an analyst was easily able to move over. The analyst was - in the Preferred Credit group. So, the credit was there, but the agent chose to open an inferior account ( not the account that I applied for ) in order to charge me an annual fee without giving the bonus that was promised. This seems to be very deceptive and fraudulent, advertising a bonus and then changing the terms without my permission.

Bank of America customer in Texas
Jan 05, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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